Privacy Policy Statement

The purpose of this privacy policy statement is to provide information in accordance with applicable data privacy law, including the General Data Protection Regulation (“GDPR”) and enable Easyfit Hearing Aids Ltd of Crowborough to use the personal information about you as described below.

In order to perform a hearing test, deliver, service and maintain your hearing aid(s) or process other enquiries through the “contact us” forms or “email hyperlinks” available on our website (the “Purpose”) We need your consent (the “Consent”) to collect and process the following data about you:

Name, address, phone number, date of birth, hearing test results and other medical history that you may divulge on the contact us form or subsequent email conversation.

We collect and process the personal data described above (“Your Data”) to achieve the purpose described above (“Purpose”) in this consent (“Consent”) on the following conditions:

1. We collect and process Your Data on basis of Your consent, which constitutes a legal ground pursuant to article 9(2)(a) of GDPR.

2. The recipients of Your Data are:

a. Easyfit Hearing Aids Ltd of Crowborough

b. Data Processors, such as IT-service providers and other companies providing services and they will only (i) get access on a need basis and (ii) use Your Data to achieve the Purpose.

c. Hearing Aid Manufacturers that have supplied or will supply your hearing aids

d. Governmental bodies, if required by law or applicable legislation

3. As part of the processing Your Data may be transferred outside of EU. In such case this will happen on the basis of standard data protection clauses adopted by the EU Commission, cf. article 46 (2) (c) of GDPR. You may obtain more information about this by contacting Us. (see contact information below).

4. Your Data will be stored for as long as it is necessary to provide services in relation to your hearing aid, unless applicable law requires Us to delete it before or store it for a longer period of time.

Please be informed that you may withdraw your consent at any time, in which event we will cease processing your data and delete it (unless we are obligated to keep it).

Withdrawal of your consent can be done by writing to:

Easyfit Hearing Aids Ltd

24 Gorham Drive



or by email to

Additionally you may contact us at in case of questions or other queries related to the collection and processing of your data.

Queries could for example include exercising rights according to GDPR to access your data, to object to processing, to withdraw your consent (as described above), to request rectification or erasure of your data, or to request restriction of processing.

We are subject to supervision by The Information Commissioner’s Office (the “Supervisory Authority”). In addition to your right to contact us mentioned above you are entitled to lodge complaints related to the processing of your data with the Supervisory Authority.

GDPR Regulations

The use of the “contact us” forms or “email hyperlinks” on this mobile website constitutes permission for us to store and use your data in accordance with our privacy policy statement.

Landline or Mobile: 0800 999 5358

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About Us

Hearing Services in Kent, Sussex and south-east London via home visits, or at a retail outlet in East Dulwich or our base in Tonbridge.

We want every patient of Easyfit Hearing to feel important, understood, reassured and pleased about their interaction with the company.

Accordingly we promise to create a personalised hearing solution to enable you to hear better in all listening situations with the most discreet hearing aids available that are suitable for your hearing loss.

Policies, Terms & Benefits

GDPR & Privacy

Online Shop (Terms & Conditions)

Hearing Aid Purchases (Terms & Benefits)

Hearing Test Centre Locations

Dulwich (Paine & Hunter Opticians)

Tonbridge (Easyfit Hearing)

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Freephone 0800 999 5358

(free from UK landlines and mobiles)